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Warranty Claim Form

Warranty Claim Process:

At Larson Manufacturing, we make innovative, high quality products for your home. We take pride in delivering you quality products that last. 

Our customer care team will carefully review your claim and contact you in regards to the status of your claim. Please have proof of purchase and photos of your entire door as well as pictures of the damaged area ready to assure your claim will be handled as quickly as possible.

The information provided will help us determine your warranty needs and help . ​We regret any difficulty you are having with your LARSON Storm Door. To fulfill your warranty, please complete the Warranty Claim form below or complete the mail-in form.  We appreciate your business and will work to resolve this matter as timely as possible.

  • If your door has been damaged by an act of nature, modified, altered or shortened in any way, the warranty is void.
  • Do not dispose of the door or its components until your warranty claim is settled.
  • Warranty applies to the original owner only and Proof of Purchase is required.
  • Reinstallation cost is not covered under the warranty.
  • Download Mail-In Warranty Form Here. 
If you choose to email the photos, we can only accept pictures with the extension .jpg or .gif.  Pictures should be less than 2MB in size (maximum of 4 photos).

Attach Photos of your Product

  1. Copy of the Proof of Purchase
  2. Pictures of the door showing the following:
  • Front view showing the entire door
  • The damaged or defective area
  • The Larson Logo Corner Caps on the inside face of the door in the upper left hand corner of the window opening (refer to illustration)

corner caps


We highly recommend uploading photos of your product to help us correctly identify your door and process your warranty quickly.
* Required Field

​**Max file size allowed is 2mb for each photo and with an extension of .jpg or .gif.  You may have to downside your photos in order to submit.

Entire Door (outside view)
Close up of damaged area
Larson Logo Corner Photo
Copy of Purchase Receipt

Tell us about your situation

General Information

Please provide shipping address:
If your mailing address is different, please indicate below:

Product Information

Warranty Registration Number:
This number consists of a product number and manufacture number. Please enter the information below.
Are you sure you don't want to register your door? Your product number should be between 3-18 letter and numbers.
Oops, we couldn't locate your product, but that's ok you can still register and we will figure it out!
The first number is incorrect. It should be 1-4, M or B.
The second number you entered is incorrect. It should be 1-9 or S.
The third number you entered is incorrect. It should be 1-3.
The last six numbers you entered are incorrect.
Looks like there was a problem with the Sales Order Number. ex SO-D783756-1485
The sales order number looks good, please continue.
Registration Number Information
where do I find my door registration number
Are you the original owner? *
Has the door been cut, altered, or shortened in any way? *

Thickness and Finish

How thick is your door?*





What type of door finish do you have?*

Glass and Screen Panels

Does the screen fill:*

Remove either the screen or glass panel and measure its size from tip to tip.

Expander

What material is the expander at the bottom of the door made of?*

Expander Location
The expander is the piece that covers the bottom of your door

Weatherstripping

What type of weatherstripping does the Latch Rail have (the side where your door handle latches)?*

weatherstripping

Door Dimensions

What part of the door do I measure?
What part of the door do I measure?