Privacy Policy


Effective Date:  July 23, 2018

Larson Manufacturing Company, Inc. ("Larson") values its customers and understands that you care about the privacy and security of your personal information.

This Privacy Policy governs the use and disclosure of personal information that may be collected by us when you interact with Larson.  Please take a moment to read this policy which explains the type of information we collect, how that information is used, how it is protected, and to whom it is disclosed.
Scope of this Policy

This Privacy Policy applies to personal and other information that may be collected when you interact with Larson and its affiliated entities on this website, websites owned or operated by Larson, e-mails, texts, and other electronic messages.  It does not apply to information collected through other channels, such as over the phone or in person.  It also does not apply to third party websites or software applications.

Consent

By interacting with Larson in the manner described in this Privacy Policy at any time, you are accepting the practices described in this Privacy Policy and you consent to the application of this Privacy Policy to the collection, storage, use and disclosure of all your personal and other information as described.  

These privacy practices apply to personal information previously collected from you by Larson, as well as personal information that it may collect from you in the future.  Larson encourages you to periodically review this page for the latest information on its privacy practice.

Children Under the Age of 18

You must be at least 18 years old to have permission to use this website.  We do not knowingly collect personal information from children under 18.  If you are under 18, you can use this website only in conjunction with a parent or guardian's permission.

Information We Collect

Depending on how you choose to interact with Larson, we may collect personal information from you.  For example, we may collect your name, e-mail address, billing address, shipping address, phone number, date of birth, and other identifiers that can be used to personally identify you.  We may also collect other personal information regarding your interaction with Larson, including usage information, the items you browse or purchase, your computer's internet protocol (IP) address, and your geographic location.

How We Collect Your Information
Information You Provide

Larson may collect your personal information you manually provide when you use this website or any of Larson's affiliated websites.  For example, Larson may collect your personal information when you:

  • Make a purchase or place an order
  • Contact customer services
  • Request an appointment, literature, or services
  • E-mail Larson with feedback
  • Enter a sweepstakes or contest
  • Interact with social networking website
  • Sign up for promotional communications

There are also circumstances when Larson automatically receives and collects personal information from you.  The most common sources of this information include:

Information Sent By Your Web Browser

Larson collects information that is sent to it automatically by your web browser.  This information typically includes the name of the domain and host from which you access the Internet; the IP address of the computer you are using; the date and time you access Larson's website; the Internet address of the website from which you linked directly to Larson's website; and the pages you visit.  The information Larson receives depends on the settings on your web browser.  Please check your browser to determine what information your browser sends or how to change your settings.  Generally, the information your web browser sends Larson is not, in and of itself, personally identifiable.  However, it may be combined with other information that does identify you.​

Information Sent by Your Mobile or Tablet Device

Likewise, if you access this website through your mobile or tablet device, Larson may automatically collect certain information from or about your device.  The information may include the type of device you are using, the IP address of your device, your device's operating system, and information about the way you use our mobile or tablet application.  Generally, the information your mobile or tablet device sends Larson is not, in and of itself, personally identifiable.  However, it may be combined with other information that does identify you.

Cookies

Like many online retailers, Larson and its third party providers use "cookies" to collect information and support certain features of this website.  This is done so that Larson can personalize and enhance your browsing experience.  Cookies are small files that are placed in your browser to collect information about your activities on Larson's website.  Larson may use cookies and similar technologies to:

  • Collect information about the way you use this website, including the pages you visit, the links you use, and how long you stay on each page
  • Support the features and functionality of the website.  For example, remembering information you provided so you do not have to re-type it
  • Personalize your experience when you use Larson's website
  • Improve Larson's marketing efforts, including through using targeted advertising

Browsers typically are set to create cookies automatically.  Although you are not required to accept cookies when you visit this website, you may be unable to use all of the functionality of this website if you set your browser to reject cookies. 

Third Party Analytics

Larson may work with third party service providers, including, but not limited to Google Analytics, to help Larson better understand how you use the Larson website.  These third party service providers may place cookies in your browser to collect information, such as how you were referred to the Larson website, how you navigate the website, what you purchase, and what traffic is driven by certain marketing methods.  This information will help us to better serve you and provide you with more personalized information and product offerings.

To disable the Google Analytics cookie and other third party web analytics service provider cookies, you can chose to have your browser notify you when cookies are being written to your computer or accessed, or you can disable cookies entirely.

How We Use Your Information
Generally, Larson uses personal information to provide you with effective customer service and to administer our business.  Generally, Larson uses information it collects to:
  • Provide you with the products and services you request
  • Deliver additional information on products or services offered by Larson
  • Contact you with information and notices related to your use of this website
  • Improve Larson's marketing and promotional efforts
  • Provide you with a personalized experience
  • Customize Larson's website's content, layout, and services
  • To share with others as described in this Privacy Policy
  • For security, credit, or fraud prevention purposes
  • For any other purpose identified in this Privacy Policy

Larson may ask you to provide us with information regarding your personal interests and experience to customize our products and services with you.

How We Share Your Information

Larson does not sell or rent your personal information to third parties.  Larson may share your personal information with unaffiliated third parties as follows:

With Third-Party Vendors

Larson shares information with third-party vendors who act for Larson or on Larson's behalf.  For example, Larson may use third-party vendors to design and operate its website, to conduct surveys and to help with promotional efforts. These third-party vendors may need information about you to perform their functions.

With Other Users of this Website

You may be able to submit User-Generated Content on or through this website.  User-Generated Content or "UGC" refers to any content that you post using the social networking or product review tools we may make available to you.  Any personal information contained in UGC can be read, collected, or used by others.  Larson may use UGC you submit for advertising campaigns or other promotions.  You should have no expectation of privacy with respect to UGC you submit on or through this website. 

With Third-Party Social Media Platforms

Larson may provide functionality on this website that allows you to automatically post information about actions you take on this website to third-party social media platforms such as Facebook or Twitter.  If you choose to take advantage of this functionality, others may be able to see the actions you have taken.  If you choose to link your profile on this website with an account on a third-party social media platform, Larson may share personal information with that third-party platform.

With Our Dealers, Licensee, and Other Affiliates

Larson may share personal information with its affiliates, licensees, and independent dealers and distributors (collectively "dealers").  Our dealers may use the personal information in all ways listed in this Privacy Policy.  For example, if you request an appointment, Larson may share personal information with a dealer near you to schedule an appointment.  Larson's dealers may use your personal information for their own marketing purposes, but they may not use it to promote competing products or services not authorized by Larson.

To Facilitate Transactions
Larson may share personal information with third parties to facilitate transactions authorized by you.  For example, credit card transactions are handled by third party financial institutions and their vendors and contractors who receive credit card numbers and other personal information from us to verify the credit card numbers and process transactions.   While Larson's treatment of this information is governed by this Privacy Policy, the use of your information by the third party financial institutions and their vendors and contractors will be subject to their own privacy policies. 
As Required by Law and to Protect Larson's Rights and the Rights of Others

Larson may disclose your personal information when it has a good faith belief that disclosure is appropriate to comply with the law, a court order, or a subpoena.  Larson also may disclose your personal information to enforce or apply the terms of any of our policies or user agreements or to protect the rights, property, or safety of Larson, its employees, or customers. 

As Part of a Sale, Merger, or Acquisition

Your personal information may be transferred to successor organization if, for example, Larson transfers the ownership or operation of its website to another organization, or if Larson merges with another organization.  If such a transfer occurs, the successor organization's use of your personal information will still be subject to this Privacy Policy.

How We Protect Your Information

Larson takes reasonable precautions and seeks to implement industry best practices to help safeguard your personal information and to prevent unauthorized access and disclosure.  Additionally, Larson uses industry-standard technology, such as Secure Sockets Layer (SSL) encryption technology in the transmissions of certain sensitive personal information, designed to prevent unauthorized persons from gaining access to your personal information.

The safety and security of your information also depends on you.  Where Larson has given you or where you have chosen a password to access certain parts of Larson's website, you are responsible for keeping this password confidential.  Larson asks you not to share your password with anyone.  

Ultimately, the transmission of information via the Internet is not completely secure.  Although Larson does its best to secure your personal information, it cannot guarantee the security of your personal information transmitted to its website. 

Retention of Personal Information

Larson retains the personal information collected on this website as long as necessary to provide the services, products, and information you request, or as permitted by applicable law. 

California Privacy Rights

California Civil Code Section § 1798.83 permits users of  Larson's website that are California residents to request certain information regarding Larson's disclosure of personal information to third parties for their direct marketing purposes.  If you are a California resident and would like to make such a request, please send an e-mail to marketing@larsondoors.com with the subject line "California Privacy Rights Request."  You may also submit a message through our Contact Us page.  These contact methods are available during Larson's posted Customer Service Hours.

California law requires this Privacy Policy to address how Larson responds to any "Do-Not-Track (DNT) Signals."  Because of the changing state of technology, Larson does not guarantee that it will honor DNT signals. 

Questions About Your Information

If you have questions or concerns about this Privacy Policy, or to review, correct, or update your personal information, please contact Larson by sending an e-mail to marketing@larsondoors.com with the subject line "Privacy Rights."  You may also submit a message through our Contact Us page, or call Larson at 888-483-3768.  Customer service staff are available during Larson's posted Customer Service Hours. 

This Privacy Policy May Change

Larson reserves the right to update or modify this Privacy Policy at any time and without prior notice, by posting the revised version of the Privacy Policy on this website.  The date the Privacy Policy was last revised is identified at the top of this page.

Information Collected From Outside the United States

If you are visiting Larson's website from outside the United States and provide Larson with personal information, please note that your personal information may be transferred, stored, and processed within the United States.  Larson may transfer your personal information to other countries, for example because a server or third party service provider is located there.  However, Larson will process your information in accordance with this Privacy Policy no matter where your data is stored.  If you are located in a country outside the United States, by using this website, you consent to the transfer of your information to the United States. ​