​Warranty Information

LARSON products have been manufactured under the highest standards of quality and workmanship. 
Select a category to view available LARSON warranty options.


General Storm Door Warranty Information

General

General

Storm Door Warranty

LARSON® WARRANTY DETAIL

Heavy Duty Aluminum Lifetime Warranty

Applies to original purchaser of door only; covers manufacturer's defects only.​

WARRANTY
 Heavy Duty Aluminum LIMITED LIFETIME WARRANTY  
 Solid Core DuraTech® and Aluminum Clad  TEN YEAR WARRANTY 
 Solid Core Vinyl Clad  FIVE YEAR WARRANTY 

DOOR FRAME AND HINGES: LARSON® warrants the door frame and mounting rails to be free from defects in manufacturing, materials, paint adhesion, or workmanship, under normal use, for the period stated above.

COMPONENTS: LARSON® warrants the components of the door including hardware, window sash, screen frame, retainer strips, closers, locksets (mechanical operation and finish), to be free from defects in manufacturing, materials, tarnishing and workmanship for a period of one year from the date of original retail purchase.

RETRACTABLE SCREEN: LARSON® warrants the retractable screen of its ScreenAway doors to be free from defects in manufacturing, materials and workmanship for a period of five years from the date of original retail purchase.

In the event a component fails as a result of a defect in manufacturing, materials or workmanship within the limited warranty period specified above, and upon written proof of purchase, LARSON®, at its option, will provide a replacement component as long as the original consumer purchaser owns the home in which the door was initially installed. Installation is not included.

Warranty claims made one (1) year after purchase are subject to a shipping and processing fee.

349-20, 349-17, SECURE ELEGANCE® Intrusion Protection: The Intrusion Protection Warranty is offered by KeepSafe® Glass. Terms and conditions are outlined on the KeepSafe Warranty card. A writtenclaim for the Break-in Protection Warranty must be submitted to Solutia at KeepSafe, Dept. 204, P.O. Box 66760, St. Louis, MO 63166-5890 within 30 days of alleged KeepSafe window damage and the subsequent burglary. KeepSafe®is a registered trademark of Solutia, Inc.

Storm Door Warranty Limitations:

  • Warranty only applies to original homeowners of owner-occupied residential properties and covers manufacturer’s defects.
  • Modification of door will void warranty.
  • Damage or breakage to the screen/glass insert is not covered under warranty.
  • Acts of nature including wind damage and flooding are not covered under warranty.
  • Damages resulting from improper installation or misuse are not covered under the warranty.
  • Labor cost, reinstallation fees are not covered under warranty​.
  • Water damage due to lack of rain diversion or structural overhang is not covered under warranty.
  • Certain coastal applications, chemicals or airborne pollutants such as salt or acid rain are not covered under warranty.
  • Your exclusive remedy is limited to the repair and replacement of the defective product.​
Storm Window Warranty

LARSON® Insulating Storm Windows Limited Warranty

Owner-Occupied Single Family Residence

LARSON® Insulating Storm Windows are designed to create lasting value for your home. This warranty is effective for Insulating Storm Windows manufactured on or after January 1, 2019 for use in the United States. Any previous warranties will continue to apply to products manufactured by LARSON prior to this date. For additional information, including care and maintenance instructions, installation instructions, and previous warranties, refer to LarsonDoors.com.

WHAT THIS WARRANTY COVERS

Your exclusive remedy is limited to the repair or replacement of the defective product. Except as set forth in the Special Coverage section below, we warrant that if your LARSON Insulating Storm Window exhibits a defect in material or workmanship within the time period from the date of manufacture as specified below, upon written proof of purchase we will at our option, repair, replace or refund the purchase price of the Product or Component Part, or provide a partial reimbursement toward a replacement LARSON product. Installation is not included.

 


Basic Product Coverage

Special Coverage

Accidental Glass Breakage Warranty

ComfortSEAL Interior Insulating Storm Windows

(I200, I200E, I600, I600E, I500, I500E, I900C)

Limited Lifetime Warranty

3 Year

Premium Series

Insulating Storm Windows

(L203, L203E, L503, L503E, L603, L603E, L623, L623E)

L705 Sidelights

Limited Lifetime Warranty

3 Year

SecurePRO™ Security Storm Windows (L91, L92)

Limited Lifetime Warranty

Not covered

L703 Sidelights

10-Year Limited Warranty

Not covered

Performance Series

Insulating Storm Windows (L201ES, L201, L201E, L301, L301E, L501, L501E)

10-Year Limited Warranty

3 Year

Utility Series

100E, C60

1-Year Limited Warranty

Not covered

 

SPECIAL COVERAGE

LARSON® warrants the ComfortSEAL balance system components to be free from defects in manufacturing, materials, tarnishing and workmanship for a period of one year from the date of original retail purchase. (I200, I200E)

 

WHAT THIS WARRANTY DOES NOT COVER

LARSON is not liable for damage, product failure or poor product performance due to:

  • Normal wear and tear, including normal wear and tear of weatherstrip; natural weathering of surfaces.
  • Normal wear and tear to hardware and naturally occurring changes to hardware finishes (e.g. corrosion or tarnishing).
  • Exposure to chemicals (e.g. brick wash) or a harsh environment (e.g. certain coastal environments/salt spray, acid rain, or airborne pollutants) unless otherwise stated above.
  • Misuse, abuse or failure to properly provide maintenance.
  • Alteration or modification of the Product (e.g. customer applied tints or films, paint finishes, security systems, size alterations).
  • Damage attributable to acts of nature (e.g. fire, hurricane, flood, earthquake, etc.), acts of third parties (e.g. civil disorder), building settling, structural failures of walls or foundations, improper installation, installation mishaps, storage, or handling.
  • Improper installation not in conformance with LARSON installation instructions (note: see LarsonDoors.com for installation instructions); operational problems and problems related to water and/or air infiltration/leaking as a result of improper installation or flaws in building design or construction.
  • Condensation or damage as a result of condensation. (Note: most condensation problems are related to excessive humidity levels in a structure. Contact a heating/air conditioning specialist for help).

     

    LARSON is also not liable for:

  • Glass breakage (except as specifically covered above).
  • Screen damage due to normal wear and tear, misuse, abuse, or insect or animal activity.
  • Any product that has been modified.
  • Slight imperfections or wavy distortions in the glass that don’t impair structural integrity. (Note: wavy distortions in the glass (e.g. related to heat strengthening of glass) are not considered a defect. Slight color variations in glass are not considered a defect).
  • Damage or distortion to other property, including but not limited to vinyl siding, prime windows, building components or landscaping caused in whole or in part by reflection of light or heat from LARSON Insulating Storm Windows.
  • Water damage or distortion to other property, particularly but not exclusively due to lack of rain diversion or structural overhang, including but not limited to damage to window sills and trim, interior materials and finishes.
  • Labor and materials for repainting or refinishing activities, or the removal or disposal of defective product(s).
  • Incidental or consequential damage. Some states/provinces do not allow the exclusion or limitation of incidental or consequential damages, so this may not apply to you.
  • This warranty is non-transferable. It applies to the original purchaser only. Proof of purchase is required.

 

WARRANTY CLAIMS

To make a claim under this warranty, visit LARSONdoors.com and complete a warranty claim form, or call our Customer Care Department at 800-352-3360 and a form will be mailed to you. Proof of purchase is required to obtain warranty replacement. Please provide the registration number, located on the glass.

Scenix Porch Window Warranty
 SCENIX WARRANTY

 

LARSON® warrants the Scenix™ frame to be free from defects in manufacturing, materials, paint adhesion, or workmanship, under normal use, for a period of ten years from the date of original retail purchase.

 

RETRACTABLE SCREEN: LARSON® warrants the retractable screen to be free from defects in manufacturing, materials, under normal use, and workmanship for a period of five years from the date of original retail purchase.

 

COMPONENTS: LARSON® warrants the components, including glass sash, to be free from defects in manufacturing, materials, under normal use, and workmanship for a period of one year from the date of original retail purchase. Upon written proof of purchase LARSON will provide a replacement component.

 

Warranty Limitations:

• Warranty only applies to original homeowners of owner-occupied residential properties and covers manufacturer’s defects.

• Modification of product will void warranty.

• Damage or breakage of the screen/glass sash is not covered under warranty.

• Acts of nature including wind damage and flooding are not covered under warranty.

• Damages resulting from improper installation or misuse are not covered under warranty.

• Labor cost and reinstallation fees are not covered under warranty.

• Certain coastal applications, chemicals or airborne pollutants such as salt or acid rain are not covered under warranty.

• Remedy is limited to the repair and replacement of the defective product.

GENERAL CARE & MAINTENANCE

GLASS Wash using household glass cleaner or a warm water/mild detergent mixture and a soft cloth or paper towel. A solution of four parts water/one part vinegar may also be used. 
FRAME For general cleaning use the following:
• Liquid soap and water solution
• Formula 409®, Windex®, Fantastik®, Simple Green® or similar product Always follow manufacturer's directions.
Using a soft, clean cloth, apply the cleaner and clean only a small portion of the surface. After cleaning, rinse the surface completely. Never use acetone or products containing esters, ethers, ketones, aromatic and chlorinated hydrocarbons.
       

TROUBLESHOOTING GUIDE

Sashes do not operate Ensure the shipping clips have been removed.
Release the sash lock on the left hand side of the panel.
Sashes do not operate smoothly Ensure the unit is level and plumb in the opening.
Screen does not retract Pull down on the screen a few inches and then release to reset the tension
Screen comes out of the track  To reset the screen, close the sashes completely. Slowly open the sashes allowing the screen to reset in the track.
               
Retractable Screen Door Warranty

Retractable Screen Warranty

Larson Manufacturing Company

 

WARRANTY
Brisa Retractable Screen
LIMITED LIFETIME WARRANTY
Wall Screen, GrandVue, Inspire, Escape, NatureVue Retractable Screens FIVE YEAR WARRANTY

 

The five year limited warranty applies to the original purchaser of owner occupied homes and covers mechanical components excluding screen fabrics. LARSON warrants the cassette, mounting rails and latch to be free from defects in manufacturing, materials, paint adhesion or workmanship, under normal use, for the period stated above.

The limited lifetime warranty applies to the original purchaser of owner occupied homes and covers mechanical components excluding screen fabrics. LARSON warrants the screen housing, mounting rails and latch to be free from defects in manufacturing, materials, paint adhesion or workmanship, under normal use, for the period stated above.

Fading is only covered by this warranty during the first year. In order to obtain performance under this limited warranty, the original owner shall notify LARSON with proof of purchase. The obligations of this warranty will be completed within ninety (90) days after notice of a defect or malfunction has been furnished directly to LARSON.

The following are limitations and exclusions from the warranty:

  • If usage, adaptation, or installation are not in accordance with LARSON installation and operation instructions.
  • If the products have been used to perform functions they were not designed to perform.
  • Damage due to acts of nature, abuse, or misuse.
  • Damage including tears to the screen are not covered under warranty.
  • Acts of nature including wind damage and flooding are not covered under warranty.
  • Damages resulting from improper installation or misuse are not covered under the warranty.
  • Labor cost, reinstallation fees are not covered under warranty.
  • Water damage due to lack of rain diversion or structural overhang is not covered under warranty.
  • Certain coastal applications, chemicals or airborne pollutants such as salt or acid rain are not covered under warranty.
  • Your exclusive remedy is limited to the repair and replacement of the defective product.

Upon receipt of goods ordered, please examine for proper models, size, and colors. LARSON will replace products if a manufacturing or shipment error is made.

For warranty assistance please call: 1-888-483-3768
The following information is necessary to process your warranty:

  1. Registration Number
  2. Proof of Purchase
Storm Door Frame Warranty

Frame

Frame

Metal Frame Doors

 

WARRANTY

Heavy Duty Aluminum

LIMITED LIFETIME WARRANTY

 

 

 

DOOR FRAME AND HINGES: LARSON® warrants the door frame and mounting rails to be free from defects in manufacturing, materials, paint adhesion, or workmanship, under normal use, for the period stated above.

 

Warranty claims made one (1) year after purchase are subject to a shipping and processing fee.

 

Storm Door Warranty Limitations:

• Warranty only applies to original homeowners of owner-occupied residential properties and covers manufacturer’s defects.

• Modification of door will void warranty.

• Damage or breakage to the screen/glass insert is not covered under warranty.

• Acts of nature including wind damage and flooding are not covered under warranty.

• Damages resulting from improper installation or misuse are not covered under the warranty.

• Labor cost, reinstallation fees are not covered under warranty.

• Water damage due to lack of rain diversion or structural overhang is not covered under warranty.

• Certain coastal applications, chemicals or airborne pollutants such as salt or acid rain are not covered under warranty.

• Your exclusive remedy is limited to the repair and replacement of the defective product.

Solid Wood Doors

 

 

WARRANTY

 

 

Solid Core DuraTech® and Aluminum Clad

TEN YEAR WARRANTY

 

Solid Core Vinyl Clad

FIVE YEAR WARRANTY






 

 

 

DOOR FRAME AND HINGES: LARSON® warrants the door frame and mounting rails to be free from defects in manufacturing, materials, paint adhesion, or workmanship, under normal use, for the period stated above.

 

Warranty claims made one (1) year after purchase are subject to a shipping and processing fee.

 

 

Storm Door Warranty Limitations:

• Warranty only applies to original homeowners of owner-occupied residential properties and covers manufacturer’s defects.

• Modification of door will void warranty.

• Acts of nature including wind damage and flooding are not covered under warranty.

• Damages resulting from improper installation or misuse are not covered under the warranty.

• Labor cost, reinstallation fees are not covered under warranty.

• Water damage due to lack of rain diversion or structural overhang is not covered under warranty.

• Certain coastal applications, chemicals or airborne pollutants such as salt or acid rain are not covered under warranty.

• Your exclusive remedy is limited to the repair and replacement of the defective product.

Warranty Storm Door Parts

Components

Components

Storm Door Parts and Components

Heavy Duty Aluminum Lifetime Warranty

 

COMPONENTS: LARSON® warrants the components of the door including hardware, window sash,

screen frame, retainer strips, closers, locksets (mechanical operation and finish), to be free from defects in manufacturing, materials, tarnishing and workmanship for a period of one year from the date of original retail purchase.

 

RETRACTABLE SCREEN: LARSON® warrants the retractable screen of its ScreenAway doors to be free

from defects in manufacturing, materials and workmanship for a period of five years from the date of original retail purchase.

 

In the event a component fails as a result of a defect in manufacturing, materials or workmanship within the limited warranty period specified above, and upon written proof of purchase, LARSON®, at its option, will provide a replacement component as long as the original consumer purchaser owns the home in which the door was initially installed. Installation is not included.

 

Warranty claims made one (1) year after purchase are subject to a shipping and processing fee.

 

Storm Door Warranty Limitations:

• Warranty only applies to original homeowners of owner-occupied residential properties and covers manufacturer’s defects.

• Modification of door will void warranty.

• Damage or breakage to the screen/glass insert is not covered under warranty.

• Acts of nature including wind damage and flooding are not covered under warranty.

• Damages resulting from improper installation or misuse are not covered under the warranty.

• Labor cost, reinstallation fees are not covered under warranty.

• Water damage due to lack of rain diversion or structural overhang is not covered under warranty.

• Certain coastal applications, chemicals or airborne pollutants such as salt or acid rain are not covered under warranty.

• Your exclusive remedy is limited to the repair and replacement of the defective product.

Handle Warranty Information

Handles

Handles

Handle Sets

Heavy Duty Aluminum Warranty

 

COMPONENTS: LARSON® warrants the components of the door including hardware, window sash,

screen frame, retainer strips, closers, locksets (mechanical operation and finish), to be free from defects in manufacturing, materials, tarnishing and workmanship for a period of one year from the date of original retail purchase.

 

RETRACTABLE SCREEN: LARSON® warrants the retractable screen of its ScreenAway doors to be free

from defects in manufacturing, materials and workmanship for a period of five years from the date of original retail purchase.

 

In the event a component fails as a result of a defect in manufacturing, materials or workmanship within the limited warranty period specified above, and upon written proof of purchase, LARSON®, at its option, will provide a replacement component as long as the original consumer purchaser owns the home in which the door was initially installed. Installation is not included.

 

Warranty claims made one (1) year after purchase are subject to a shipping and processing fee.

 

Storm Door Warranty Limitations:

• Warranty only applies to original homeowners of owner-occupied residential properties and covers manufacturer’s defects.

• Modification of door will void warranty.

• Damage or breakage to the screen/glass insert is not covered under warranty.

• Acts of nature including wind damage and flooding are not covered under warranty.

• Damages resulting from improper installation or misuse are not covered under the warranty.

• Labor cost, re-installation fees are not covered under warranty.

• Water damage due to lack of rain diversion or structural overhang is not covered under warranty.

• Certain coastal applications, chemicals or airborne pollutants such as salt or acid rain are not covered under warranty.

• Your exclusive remedy is limited to the repair and replacement of the defective product.

Storm Door Screens Warranty

Screens

Screens

Retractable Screens on Storm Doors

Heavy Duty Aluminum Lifetime Warranty

 

RETRACTABLE SCREEN: LARSON® warrants the retractable screen of its ScreenAway doors to be free

from defects in manufacturing, materials and workmanship for a period of five years from the date of original retail purchase.

 

In the event a component fails as a result of a defect in manufacturing, materials or workmanship within the limited warranty period specified above, and upon written proof of purchase, LARSON®, at its option, will provide a replacement component as long as the original consumer purchaser owns the home in which the door was initially installed. Installation is not included.

 

Warranty claims made one (1) year after purchase are subject to a shipping and processing fee.

 

Storm Door Warranty Limitations:

• Warranty only applies to original homeowners of owner-occupied residential properties and covers manufacturer’s defects.

• Modification of door will void warranty.

• Damage or breakage to the screen/glass insert is not covered under warranty.

• Acts of nature including wind damage and flooding are not covered under warranty.

• Damages resulting from improper installation or misuse are not covered under the warranty.

• Labor cost, reinstallation fees are not covered under warranty.

• Water damage due to lack of rain diversion or structural overhang is not covered under warranty.

• Certain coastal applications, chemicals or airborne pollutants such as salt or acid rain are not covered under warranty.

• Your exclusive remedy is limited to the repair and replacement of the defective product.

Standard Screen Panels

Heavy Duty Aluminum Lifetime Warranty

 

COMPONENTS: LARSON® warrants the components of the door including hardware, window sash,

screen frame, retainer strips, closers, locksets (mechanical operation and finish), to be free from defects in manufacturing, materials, tarnishing and workmanship for a period of one year from the date of original retail purchase.

 

In the event a component fails as a result of a defect in manufacturing, materials or workmanship within the limited warranty period specified above, and upon written proof of purchase, LARSON®, at its option, will provide a replacement component as long as the original consumer purchaser owns the home in which the door was initially installed. Installation is not included.

 

Warranty claims made one (1) year after purchase are subject to a shipping and processing fee.

 

Storm Door Warranty Limitations:

• Warranty only applies to original homeowners of owner-occupied residential properties and covers manufacturer’s defects.

• Modification of door will void warranty.

• Damage or breakage to the screen/glass insert is not covered under warranty.

• Acts of nature including wind damage and flooding are not covered under warranty.

• Damages resulting from improper installation or misuse are not covered under the warranty.

• Labor cost, reinstallation fees are not covered under warranty.

• Water damage due to lack of rain diversion or structural overhang is not covered under warranty.

• Certain coastal applications, chemicals or airborne pollutants such as salt or acid rain are not covered under warranty.

• Your exclusive remedy is limited to the repair and replacement of the defective product.

Security-Doors Warranty Information

Security Doors

Security Doors

Secure Elegance Break In Protection

WARRANTY DETAIL

 

349-20, 349-17, 349-15 SECURE ELEGANCE® Intrusion Protection: The Intrusion Protection Warranty is

offered by KeepSafe® Glass. Terms and conditions are outlined on the KeepSafe Warranty card. A written

claim for the Break-in Protection Warranty must be submitted to Solutia at KeepSafe, Dept. 204, P.O. Box

66760, St. Louis, MO 63166-5890 within 30 days of alleged KeepSafe window damage and the subsequent burglary. KeepSafe® is a registered trademark of Solutia, Inc.

 

 

Storm Door Warranty Limitations:

• Warranty only applies to original homeowners of owner-occupied residential properties and covers manufacturer’s defects.

• Modification of door will void warranty.

• Damage or breakage to the screen/glass insert is not covered under warranty.

• Acts of nature including wind damage and flooding are not covered under warranty.

• Damages resulting from improper installation or misuse are not covered under the warranty.

• Labor cost, reinstallation fees are not covered under warranty.

• Water damage due to lack of rain diversion or structural overhang is not covered under warranty.

• Certain coastal applications, chemicals or airborne pollutants such as salt or acid rain are not covered under warranty.

• Your exclusive remedy is limited to the repair and replacement of the defective product.

Steel Security

WARRANTY DETAIL

Applies to original purchaser of door only; covers manufacturer's defects only.

 

WARRANTY

 

LIMITED LIFETIME FRAME WARRANTY During the life of the door, Larson Manufacturing Company will warranty all manufacturer's defects. A nominal processing fee may apply.

 

ONE YEAR FINISH WARRANTY covers door on door finish.

 

 

DOOR FRAME AND HINGES: LARSON® warrants the door frame and mounting rails to be free from defects in manufacturing, materials, or workmanship, under normal use, for the period stated above.

 

COMPONENTS: LARSON®  warrants the components of the door including window sash, screen frame, retainer strips, closers, to be free from defects in manufacturing, materials, and workmanship for a period of one year from the date of original retail purchase.

 

Warranty claims made one (1) year after purchase date may be subject to a shipping and processing fee.

 

Storm Door Warranty Limitations:

• Warranty only applies to original homeowners of owner-occupied residential properties and covers manufacturer’s defects.

• Modification of door will void warranty.

• Damage or breakage to the screen/glass insert is not covered under warranty.

• Acts of nature including wind damage and flooding are not covered under warranty.

• Damages resulting from improper installation or misuse are not covered under the warranty.

• Labor cost, reinstallation fees are not covered under warranty.

• Water damage due to lack of rain diversion or structural overhang is not covered under warranty.

• Certain coastal applications, chemicals or airborne pollutants such as salt or acid rain are not covered under warranty.

• Your exclusive remedy is limited to the repair and replacement of the defective product.