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To avoid unnecessary delays, please provide the following information:
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Copy of the Proof of Purchase
(if you have this please scan it and
attach it below)
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Pictures of the door showing the following:
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Front view showing the entire door
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The damaged or defective area
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The Larson Logo Corner Caps on the inside face of the
door in the upper right hand corner of the window. (See Figure
1)
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This form allows you to send up to four pictures of
your door from your computer to Larson.
Click on the Browse button(s) below to find and attach your photo(s).
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NOTE: If you do not have access to
scanner or a digital camera please send us hardcopies of these pictures by
mail along with this
form.
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Once we review this information, we
will then contact you in regards to the status of your claim. The
information provided will help us determine your warranty needs.
Again, we regret any difficulty you are having with your Larson Storm
Door. We appreciate your business and will work to resolve this
matter as timely as possible.
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If your door has been damaged by an
act of nature, modified, altered or shortened in any way, the warranty
is void. Do not dispose of the door or its components until your
warranty claim is settled. Warranty applies to the original owner
only and Proof of Purchase is required.
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Reinstallation cost is not covered
under the warranty.
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Tell Us About Your
Situation
(If you have emailed with us before,
please copy and
paste the previous email messages into the box below)
*-Required
field |
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