Warranty Claim Form

We regret that you are having difficulty with your Larson Storm Door, and you can be assured that we will address your concerns as quickly as possible.  At Larson Manufacturing, we strive for customer satisfaction, and we take pride in offering the best warranty in the industry.

To avoid unnecessary delays, please provide the following information:

  1. Copy of the Proof of Purchase
    (if you have this please scan it and attach it below)

  2. Pictures of the door showing the following:

    1. Front view showing the entire door

    2. The damaged or defective area

    3. The Larson Logo Corner Caps on the inside face of the door in the upper right hand corner of the window.  (See Figure 1)


This form allows you to send up to four pictures of your door from your computer to Larson.
 Click on the Browse button(s) below to find and attach your photo(s).

File 1:

**Proof of Purchase

File 2:

**Entire Door (Outside View)

File 3:

**Damaged/Defective Area

File 4:

**Corner Caps

    **We can only accept pictures with the extension .jpg or .gif

    **Pictures should be less than 1MB in size.


NOTE: If you do not have access to scanner or a digital camera please send us
hardcopies of these pictures by mail along with this form.

  • Once we review this information, we will then contact you in regards to the status of your claim.  The information provided will help us determine your warranty needs.  Again, we regret any difficulty you are having with your Larson Storm Door.  We appreciate your business and will work to resolve this matter as timely as possible.

  • If your door has been damaged by an act of nature, modified, altered or shortened in any way, the warranty is void.  Do not dispose of the door or its components until your warranty claim is settled.  Warranty applies to the original owner only and Proof of Purchase is required.

  • Reinstallation cost is not covered under the warranty.

Tell Us About Your Situation
(If you have emailed with us before, please copy and
paste the previous email messages into the box below)

*-Required field 

*First Name:    

   

*Last Name:     

Mailing Address

        *Address:       

        *City:               

        *State:    
*Zip Code:
Shipping Address if different from mailing address
        Address2:
        City:
        State:      Zip Code:
*Phone Number:     
*Email Address:   
*Are you the original owner?     Yes No
*Has the door been cut, altered, or shortened in any way?  Yes No
*Where did you purchase your door?     
*Date of Purchase (approx):  
*What color is your door?  
View Colors
*What color is the inside hardware?  View Colors
*Registration Number:     
(Ex. 34904102.111070302)
**Please include all numbers and do not include any spaces between numbers
Need help finding your Registration Number?  
*1. How thick is your door?
1-3/8" 1-1/4" 1"
1-5/8" 1-1/2"  
 

*a. What type of door finish do you have?
         Smooth Metal Finish
         Rough Vinyl Finish

*2. WINDOW
*a. Does the screen insert fill:      the entire window opening half of the window opening
*b. How many glass inserts are in your door?

1         2

*c. Remove either the screen or a glass insert and measure its size from tip to tip. Width: Height:
*3. EXPANDER
*a. What is the expander at the bottom of the door made of?    Vinyl    Metal
*b. What color is the expander?
*5. Measure the width and height of the door only.  Do not include the side z-bars, expander or opening.
 

    Width:      Height:

*4. WEATHERSTRIPPING

*a. What type of weatherstripping does the z-bar have?
(not on the bottom)

Felt  Rubber  

*b. What color is the weatherstripping?